Quality Health and Social Care Services - VICTORIA HOUSE

Our specialized caregivers provide personalized care for patients with Alzheimer's and dementia, including memory care and assistance with daily living activities.

Our team provides safety assessments and fall prevention strategies to help seniors stay safe and independent in their homes.

Meal times are always an enjoyable social occasion at Victoria House care home. A loss of appetite in older people is not uncommon so selecting the right ingredients and menu choices is vital. Our staff use fresh, often locally sourced ingredients, and our menus are designed to provide both variety and the right balance of nutrients. 

Fresh Nutritious home cooked English Meals. 

Diets to suit individuals’ tastes, medical and cultural needs. 

Refreshments available always

 Mealtimes are flexible and centred around each resident’s preferences. Residents can enjoy their meals in the dining room, their own room, or in the lounge—whatever suits them best.

Our staff provide respectful support where needed, and snacks and drinks are always available. We take pride in preparing meals that are both nutritious and enjoyable, and we celebrate special occasions throughout the year.

Our kitchen proudly holds a five-star food hygiene rating.”.

“Residents are supported with the safe management and administration of their medication by trained and competent staff, ensuring medicines are taken as prescribed and at the correct times, in line with individual care plans.

Staff work in close partnership with local GP services and other healthcare professionals to ensure residents have timely access to medical advice, routine reviews, and ongoing healthcare support.”

“Transport can be arranged for residents attending hospital or other healthcare appointments. This may include the use of NHS patient transport services or approved voluntary transport services.

Where alternative transport is arranged, a fee may apply; however, this can help to reduce waiting times following appointments.

An escort can be provided for residents who require support to attend appointments safely. Any associated costs will be clearly communicated in advance.”

 “Our staff support residents with daily personal care, such as bathing, dressing, and grooming, while promoting independence, dignity, and choice at all times