Victoria House Residential Home
Care that feels like home.
Compassionate, person-centred support in a warm and familiar setting—where each resident is known, respected and encouraged
Why Work With Us
Personalized service tailored to your unique needs.
Experienced professionals dedicated to your success.
Proven results that speak for themselves.
HOW CAN WE HELP
CARE THAT CHANGES WITH YOU
From a short restorative stay to a new long-term home, our team provides thoughtful support built around individual needs.
Residential care
Day-to-day support in a comfortable, homely environment, while promoting independence and personal choice.
Rehabilitation
Encouragement and practical support to rebuild confidence and ability following illness or a hospital stay.
Dementia care
Reassuring, familiar routines and compassionate support for people living with dementia.
Complex Needs
Complex Individualised support for physical health needs, mobility, medication and ongoing conditions.
Respite care
Short stays for recovery, a change of scene, or to give family carers time to rest.
End-of-life care
Sensitive, dignified care focused on comfort, wishes and support for residents and their families.
Our Services
We provide personalised care for adults under and over 65 years , including people living with dementia, and those with physical disabilities
Our services include wound care, medication management, chronic condition support, rehabilitation, respite care, and compassionate end-of-life care, working in partnership with families and healthcare professionals to achieve the best possible outcomes.
Our services include wound care, medication management, chronic condition support, rehabilitation, respite care, and compassionate end-of-life care, working in partnership with families and healthcare professionals to achieve the best possible outcomes.
Our Philosophy
At Victoria House, we provide a safe, welcoming and supportive environment where every resident is treated as an individual. Our person-centred care is tailored to each resident’s assessed needs, preferences and choices, promoting comfort, dignity, independence and overall wellbeing.
Our Expertise
“Victoria House is managed by Registered Manager Sue Whitlam and owned by Mrs Reepa Patel, who is supported by Mr Harry Patel. The service is delivered by a team of suitably trained and competent staff, providing 24-hour care in line with regulatory requirements. Care is delivered in a person-centred manner, promoting dignity, safety, and individual wellbeing.”
Dementia Support
At Victoria House, we specialise in supporting people living with dementia while also caring for adults with a wide range of care needs. Our experienced and compassionate team delivers high-quality, person-centred care that promotes dignity, independence, wellbeing and quality of life in a safe, secure and homely environment.
Personalised Care
We understand that disabilities can affect dignity and independence. At Victoria House, we treat every resident as a valued individual and support them to maintain their identity, personal style, and choices. We help residents with communication, mobility, and daily living in a way that respects their independence, while encouraging them to make their own decisions and live as independently as possible within a supportive environment
Range of needs met.
At Victoria House, care is tailored to each individual following a full assessment of their needs and preferences. Care plans are reviewed regularly to ensure they remain up to date.
We support residents with nutritious meals and drinks to meet their dietary needs, and we provide a comfortable, homely environment. While we are not a nursing home, we work closely with community nurses and other healthcare professionals to ensure all health needs are met.
Residents are involved in decisions about their care and are encouraged to remain as independent as possible, with safe and well-coordinated support from our team.”.
Leisure time
We support residents to live life to the fullest. From the very beginning, we take time to understand each person’s interests, hobbies, and life experiences so we can tailor activities to what they enjoy most.
We offer a wide range of activities, including arts and crafts, music, dancing, memory games, and one-to-one time. Residents are encouraged to continue their hobbies, maintain relationships, and try new experiences.
Our communal spaces are open to everyone, while also respecting each resident’s choice to enjoy time in their own room. We also support outings into the community, whether as part of a group or individually, ensuring safety through appropriate planning and risk assessments.” residential care homes for elderly
Very caring staff who cater for my every need. I spent eight months here following my release from hospital following a stroke. I have since returned home. I cannot praise this place high enough. Many thanks and best wishes for the future.
I cannot express in words how wonderful you all are. During my mums, short stay with you all. You all brought back my mum to her old self after years of isolation, it was wonderful for me to and my family to see her smile, laugh and chat. You all made her very welcome and treated her with great dignity
Thank You
The comments and feedback we receive from families reflect the high quality of care, compassion, and support provided at Victoria House. We are proud of the trusting relationships we build with residents and their loved ones, and we continually strive to create a warm, safe, and welcoming home for everyone in our care.
This letter is to express my sincere thanks and gratitude to all carers and staff at the care home for all the care they have given to my wife. Join the length of time she was in the home up until the time she passed away..
